Skincare Routine

  • We recommend booking a free discovery call or skincare consultation with our expert medical team. We can then talk you through your options.

  • We recommend booking a free discovery call or skincare consultation with our expert medical team. We can then talk you through your options.

  • Yes! We offer free discovery calls and virtual skincare consultations to help you choose the right products. Please follow this link.

  • It is against the law in the UK to advertise any prescription only products. These treatments require a consultation with a qualified practitioner to assess your skin and ensure they are safe and appropriate for you. If you’re interested in prescription options, we recommend booking a consultation with the team to assess suitability.

Shipping and Returns

  • If your order hasn’t been processed yet, we may be able to make changes. Please email: hello@thefaceworkshop.co.uk as soon as possible.

  • Free delivery is availble over £75. This is applied automatically at checkout.

  • At present 2-4 business days but usually we aim to beat this. We are working on express delivery options. Watch this space!

  • Currently, we ship within the UK only.

  • For safety reasons, we cannot accept returns on products.

  • It is aways gutting when your favourite product is out of stock! It is worth reaching out to us at: hello@thefaceworkshop.co.uk as we can often recommend alternatives to suit your needs. Or we can let you know when it comes back in stock.

Alumier MD

  • As part of our agreement with AlumierMD, we are not licensed to sell their products directly through our online store. This helps ensure fair pricing across all clinics and protects the integrity of professional recommendations. However, you can still shop AlumierMD products easily through our official AlumierMD profile — just click the link on any AlumierMD product, and you’ll be taken to our profile where you can select and purchase the products you need.

  • Please email us at: hello@thefaceworkshop.co.uk and we’ll be able to set you up!

  • In this instance, please reach out to us at: hello@thefaceworkshop.co.uk. We can setup a payment link for you.